Refund/ Cancellation Policy
Participants may receive a full refund, partial refund or credit of tuition paid for cancellations received in writing at least ten (15) days prior to the first event date. No refunds will be made after this date. Participant substitutions may be made up to five (5) days prior to the first event date. If a registered participant does not cancel and fails to attend the training session, this will be treated as a cancellation and no refund or credit will be issued.
Should Iowa Narcotics Officers’ Association postpone an event, the Participant’s registration will automatically roll over to the new date, full refunds, or partial refunds will be completed based on method of payment. Any additional fees due to a change in conference fee, membership dues or regional training fee will be the responsibility of the Participant if they choose to roll over to the new date.
If an event is canceled, a credit will be immediately issued for up to 12 months after the notification of event cancellation, to attend another Iowa Narcotics Officers’ Association program of the registrant’s choice or a refund will be available subject to transaction fees.
If payment is made via check a full refund will be provided. If payment is made by credit card a refund will be provided minus transaction fees.